OneRoof Jewels Trade Terms
1. Platform Overview
OneRoof Jewels serves as a professional sourcing platform connecting jewellery retailers with multiple independent manufacturers.
2. Product Representation
All designs displayed are indicative. Final specifications, including weight, purity, customization, and pricing, are confirmed during the order finalization process.
3. Order Finalization
• Adding products to cart does not constitute a confirmed order
• A dedicated sales representative will assist in finalizing requirements
• Orders are confirmed only after mutual agreement
4. Pricing Structure
Pricing is dynamic and may vary based on:
• Prevailing gold rates
• Purity (KT)
• Making charges
• Customization requirements
Final pricing is communicated prior to confirmation.
5. Payment Terms
Advance payments may be required to initiate production. Specific terms will be communicated during order confirmation.
6. Production & Delivery
Orders are manufactured through verified partners and delivered via secure logistics providers. Timelines may vary depending on customization and production requirements.
7. Quality Assurance
All jewellery undergoes stringent quality checks and adheres to applicable hallmarking standards.
8. Cancellation & Claims
Confirmed orders are generally non-cancellable. Any discrepancies must be reported immediately upon delivery.
9. User Responsibility
Users are responsible for providing accurate and complete information. Misuse of the platform may result in restricted access.
10. Limitation of Liability
OneRoof Jewels shall not be held liable for delays or disruptions caused by external factors including logistics, market fluctuations, or unforeseen circumstances.
11. Amendments
We reserve the right to modify these terms at any time. Continued use of the platform implies acceptance of the updated terms.
12. Account Deletion
Users may request the deletion of their account at any time through the platform settings or by contacting OneRoof Jewels support. Upon successful verification, the account and associated personal information will be deleted or anonymized in accordance with applicable laws and our Privacy Policy.
Please note:
Any ongoing, confirmed, or pending orders may need to be completed or resolved before account deletion can be processed.
Certain transaction records, invoices, and information required for legal, regulatory, taxation, or audit purposes may be retained for the period mandated by applicable laws.
Once an account is deleted, access to account-related information, order history, saved preferences, and other associated data may no longer be available.
OneRoof Jewels serves as a professional sourcing platform connecting jewellery retailers with multiple independent manufacturers.
2. Product Representation
All designs displayed are indicative. Final specifications, including weight, purity, customization, and pricing, are confirmed during the order finalization process.
3. Order Finalization
• Adding products to cart does not constitute a confirmed order
• A dedicated sales representative will assist in finalizing requirements
• Orders are confirmed only after mutual agreement
4. Pricing Structure
Pricing is dynamic and may vary based on:
• Prevailing gold rates
• Purity (KT)
• Making charges
• Customization requirements
Final pricing is communicated prior to confirmation.
5. Payment Terms
Advance payments may be required to initiate production. Specific terms will be communicated during order confirmation.
6. Production & Delivery
Orders are manufactured through verified partners and delivered via secure logistics providers. Timelines may vary depending on customization and production requirements.
7. Quality Assurance
All jewellery undergoes stringent quality checks and adheres to applicable hallmarking standards.
8. Cancellation & Claims
Confirmed orders are generally non-cancellable. Any discrepancies must be reported immediately upon delivery.
9. User Responsibility
Users are responsible for providing accurate and complete information. Misuse of the platform may result in restricted access.
10. Limitation of Liability
OneRoof Jewels shall not be held liable for delays or disruptions caused by external factors including logistics, market fluctuations, or unforeseen circumstances.
11. Amendments
We reserve the right to modify these terms at any time. Continued use of the platform implies acceptance of the updated terms.
12. Account Deletion
Users may request the deletion of their account at any time through the platform settings or by contacting OneRoof Jewels support. Upon successful verification, the account and associated personal information will be deleted or anonymized in accordance with applicable laws and our Privacy Policy.
Please note:
Any ongoing, confirmed, or pending orders may need to be completed or resolved before account deletion can be processed.
Certain transaction records, invoices, and information required for legal, regulatory, taxation, or audit purposes may be retained for the period mandated by applicable laws.
Once an account is deleted, access to account-related information, order history, saved preferences, and other associated data may no longer be available.